1. The protection of the privacy of personal data is a commitment of Just Come.
Just Come is committed to protecting the privacy of the personal data of its customers and users on the digital platforms where they are present.
This document seeks to explain what personal data are, the type of data collected and for what purposes, how they are processed, how long they are stored and what media to use for users to exercise their rights.
2. General Regulation on Data Protection
The new General Regulation on Data Protection (RGPD) lays down rules on the processing of data from persons from the European Union (EU). Regardless of the technology used to treat them, the RGPD protects personal data both in the treatment as in manual treatment.
It is irrelevant how the personal data is stored. However, they are subject to the protection requirements of the RGPD.
3. What is personal data?
Personal data is all information of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.
Any identifiable person, directly or indirectly, identified by reference to a name, identification number, location data, identifiers by electronic means or one or more specific elements of his or her physical, physiological, genetic, mental, economic, cultural or social.
4. Who is responsible for data processing?
Just Come, based in Dr. Simões Júnior, 44, 4540-136 Arouca, collective person 513518142, social capital of 3.000,00 (three thousand euros), is responsible for the processing of personal data under the RGPD.
The entity treats the personal data of its users with the consent of the same. You agree to treat them in a manner that ensures the confidentiality, security, and protection of such data against your unauthorized or unlawful processing and against its loss, destruction or damage.
6. What kind of personal data do we use and what is its purpose?
For Just Come to be able to provide services and send communications you need to process personal data.
In order to facilitate the understanding of the conditions of the processing of personal data, it was decided to state the necessary information in the following table:
|Purpose||Example of Purpose|
|Customer Management and Service Delivery||– Management of contacts, information or requests;
– Management of billing, collection and payments;
– Organization of activities: selection of equipment, allocation of logistics resources and adequate response to customer requirements and specificities;
– Identification of participants in the activities before the Insurance Company, for the purpose of personal accident insurance;
– Identification of the participants of the activities before competent legal entities in case of inspection;
|Accounting Management, Fiscal and Administrative||– Accounting, billing;
– Management of commissions;
– Tax information;
|Marketing and Sales||– Marketing or sale of products or services;
– Development of products or services;
– Sending newsletters;
In the event that there is a need to obtain additional personal data for these or other purposes, Just Come will always be careful to report this situation to the person or entity concerned. To this end, it always asks for your consent and provides you with all the necessary information to understand the reason for and the conditions of the treatment.
7. What are the deadlines for processing and keeping personal data?
Just Come treats and stores the data of its users for the period of time necessary to fulfill the purposes that led to its collection. These are treated in accordance with the CNPD’s law, direction and decision, or whichever is applicable, until the interested party withdraws their consent, exercises their right of opposition, or forgetfulness.
However, there are situations in which the law determines the retention of data for a minimum period. For example, traffic and location data are stored for a period of 10 years for the detention and repression of serious crimes by the Tax Authority.
After the respective period of conservation has expired, the entity will eliminate or anonymize the personal data.
8. Rights of the holder of personal data.
In the scope and under the terms of the RGPD and other applicable legislation, the holder of personal data has the right to information, access, rectification or erasure of personal data, as well as the right to portability of data, limitation or opposition to the processing of such data.
The holder may withdraw, at any time, the consent that he has given for the processing of his personal data, within the framework of the RGPD. The revocation of consent shall not affect the lawfulness of the processing of personal data hitherto made, based on the consent you have previously given.
9. What are the security procedures that ensure the protection of your data?
Just Come takes all necessary and legally required precautions to ensure the privacy of personal data processed and/or transmitted through its digital platforms.
These precautions ensure online and offline security of this information.
Whenever sensitive information is collected or used, the data will be encrypted using the SSL protocol. This so-called Secure Socket Layer technology is used to improve the security of data transmission over the Internet, encrypting and protecting data and sensitive information using the HTTPS protocol. SSL guarantees to the holder of personal data that the data will not be fraudulently intercepted and that all information is treated with the utmost security.
10. How we use “COOKIES”.
A cookie is a small informational file that is sent from the server of Just Come digital platforms to the user’s browser and stored on the computer. These cookies will only be used by the entity and their use is limited to the following purposes:
• Allow the proper functioning of all the functionalities of the website;
• Allow Just Come to know who you are and thus provide a better, safer and more personalized service;
General Regulation on Data Protection (RGPD): Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC (General Regulation on Data Protection) (OJ L 119 of 4.5.2016).
12. How can you exercise your rights?
For any change or information regarding how Just Come handles data personal information of the user, you should contact the entity through the email firstname.lastname@example.org.
In order to submit complaints, you may do so before the National Commission for Data, the competent control authority in Portugal. For more information, go to www.cnpd.pt.